At ASTRYLO, we aim to provide a smooth and reliable shopping experience, offering international shipping to eligible destinations through our trusted fulfillment and delivery partners.
Processing Time
Orders are typically processed within 1–3 business days after payment confirmation.
During holidays, promotional periods, or periods of high order volume, processing may take longer.
Processing time is separate from estimated shipping and delivery time.
Estimated Delivery Time
Estimated delivery times after processing are:
- USA: 7–15 business days
- UK & Europe: 7–15 business days
- Other Countries: 10–20 business days
These timeframes are estimates and may vary depending on the product, destination, shipping method, and carrier.
Customs clearance, local courier operations, weather conditions, holidays, and peak shopping periods may also affect delivery.
Where applicable, customers retain their statutory rights concerning delivery delays.
Tracking Information
Once your order has shipped, you will receive a shipping confirmation email with tracking information when available.
You can monitor your shipment through the tracking link provided or visit our Track Your Order page.
Tracking updates may take some time to appear after dispatch.
International Fulfillment
Some ASTRYLO products may be shipped directly from international suppliers or fulfillment centers.
Shipping carriers, packaging, and fulfillment locations may vary depending on the product and destination.
Orders containing multiple items may arrive in separate packages.
Customs, Duties & Taxes
International orders may be subject to customs duties, import taxes, or other fees depending on the destination country.
Any applicable charges not included or collected at checkout may be the customer's responsibility, where permitted by law.
Customers are encouraged to review applicable import requirements before ordering.
Delivery Issues
If your order is delayed, missing, or experiencing tracking issues, please contact our customer support team.
We will assist in reviewing your shipment status and coordinating with the relevant fulfillment or delivery partner where appropriate.
Delivery-related concerns will be handled in accordance with applicable consumer protection laws.
Contact Us
For shipping questions or order assistance, please contact:
Support Email: contact.astrylo@gmail.com
Response Time: 24–48 business hours